Support
3-day free trial available — text for details.
Need help with activation, installation, renewals, or technical issues?
We're here to help.
Fastest Support (Text)
Text us for the quickest help:
252-371-1436
Usually replies quickly during normal hours.
Include:
- Your full name
- Your IPTV username (if renewing)
- Your device type
- A screenshot if possible
Billing & Account Help
Text us anytime for billing, referrals, renewals, or account changes:
252-371-1436
We handle all support by text.
Activation & Renewals
If you just paid, send:
- Payment screenshot
- Your IPTV username
- Your device type
Referral Credits:
New customer MUST include your IPTV username for you to receive your free month.
Troubleshooting Tips
We do not expect our service to buffer.
If you are buffering, please do not assume that is normal. Let us know so we can help check your device, app settings, or internet setup.
- Restart your router/modem
- Use wired Ethernet when possible
- Close background apps
- Restart your streaming device
For installation help, see the How to Install page.